- Posted by Kaycie Miller
- On May 21, 2020
- 0 Comments
- Caring Team, community resources
Your Caring Team has many tools that can be helpful in caring for the needs of your employees. These include the Caring Activities developed by the Caring Team, your corporate Chaplain, RightNow Media@Work, community resources and more. Among those tools, one of the most often overlooked and most impactful are the resources in your own community.
How do you find those resources and connect them to your employees who need them?
Build partnerships with community organizations
Many companies include community giving in their Caring Strategies. If there is alignment in your Caring Strategy between your charitable giving and the internal needs of your employees, the ministries and organizations your employees choose to give to and volunteer with can also be great resources for you when an employee or their family has a need that isn’t covered by an existing Caring Activity.
For example, if your company holds a canned food drive for a local food bank or helps support a homeless shelter, your relationships with the staff at those organizations could help tremendously if an employee in your company is displaced from their home. Don’t wait until an employee has a need that can’t be met by one of your Caring Activities to start building these relationships. Start now so you’re ready to make that connection when a need arises.
These community partnerships may also be able to meet needs that your employees have that are beyond the Caring Team’s resources to solve. For example, if transportation is a common need among your employees, you might connect with your local transit system. Many will offer a discounted rate for your employees to purchase monthly bus passes and many will even help you offer payroll deductions for this program. When you develop these Caring Activities through community partnerships, be sure to communicate them to your employees.
Communicate with your Corporate Chaplain.
Chaplains often have a wide network of connections in local nonprofits and ministries. If you have an employee in need, your Chaplain can offer emotional and spiritual support, and your Chaplain also might be able to connect your employees with an organization they’re connected with in the community. Chaplains walk alongside many in need and they can offer incredible guidance and support to your employees as they reach out to these community resources for assistance.
Create a space in your company where employees can learn about community resources available to them.
In many companies, this is called a “Resource Room”. This space should be private so employees feel welcome in the space and safe to go there to find the help they need. Access to a computer in this space can also be helpful for employees to do research and reach out to community resources. You can restrict internet access on this computer to only sites pertaining to community resources.
Also having an easily accessible list of resources available in your community can save your employees some of the guesswork about who to reach out to and how when they have a need. Some important information you might include on your list is what kind of needs an organization helps with, who employees should contact, the organization’s hours, what information the employee will need to give them and any known parameters around what support they offer. The more information you include, the better.
Utilize your team members.
God has given each and every one of us different gifts and among those gifts is resourcefulness. You likely have someone on your team who loves to research and help solve problems and they’d be delighted to use their gives to help a coworker in need. Find these employees and encourage them to get involved to help their fellow employees.
If your Caring Team represents multiple locations, encourage the representatives from each of those locations to build connections in each of their communities and be aware of the programs available. This is an important part of their role of representing the employees in their location and their needs. Many Caring Teams also identify specific team members to be “Resource Experts” about specific community resources. For example, you many have one Caring Team Member how connects with the local shelter(s) and is the “Resource Expert” for that community resource while another Caring Team Member might be the expert on childcare programs available in the community, etc.
Every company and it’s employees’ needs are different, so the ways your Caring Team connects with community resources will vary based on your employees’ needs and on your community. Every company and Caring Team can utilize some of these tips to connect their employees in need with the resources in their community.
How does your Caring Team connect your employees with the resources in your community?